Business Details
24 Years
experience
Emergency
services
Trusted Water & Fire Damage Restoration Services in Utah
Founded in 2002 by Mike and Michelle Shurtliff, Restoremasters has dedicated over two decades to providing comprehensive disaster cleanup and restoration services across the Wasatch Front. Our team combines more than 100 years of collective experience in emergency and non-emergency restoration, specializing in water damage, fire damage, mold remediation, and sewer backups. As a family-owned business, we prioritize personalized service while maintaining industry-leading standards through certified technicians and advanced equipment. We operate 24/7 to address urgent needs, working directly with insurance companies to streamline claims processes for residential and commercial clients.Our commitment to quality is demonstrated through meticulous attention to detail, transparent communication, and the use of industrial-grade drying technology to prevent secondary damage. With rapid response times and a focus on restoring properties to pre-loss conditions, we have built a reputation as a trusted partner for both immediate disaster recovery and long-term reconstruction projects.
Services
Water Damage Repair
Fire Damage Restoration
Mold Removal
Sewer Backups
Emergency Board Up
Smoke Deodorization
Wind Damage Cleanup
Vandalism Restoration
Details
- Year established: 2002
Highlights and features
- We offer 24/7 emergency response with arrival within 60 minutes
- Our technicians are certified in water mitigation and mold remediation
- We work directly with insurance companies to simplify claims processes
- We use industrial-grade drying equipment and advanced moisture detection tools
- Our family-owned business provides personalized service with 20+ years of experience
What people say
Prompt emergency response
Professional technicians
Thorough restoration work
Excellent communication
Insurance claim assistance
Services
Water Damage Repair
Our water damage specialists respond within 60 minutes to mitigate flooding, burst pipes, and weather-related water intrusion. Using thermal imaging cameras and moisture meters, we identify hidden dampness behind walls and under floors. Industrial air movers and dehumidifiers remove residual moisture while antimicrobial treatments prevent mold growth. We document all damage for insurance claims and restore structures to pre-loss condition through drywall replacement, flooring repairs, and final cleaning.
Fire Damage Restoration
We provide comprehensive fire damage recovery including soot removal, smoke odor elimination, and structural repairs. Our technicians perform content cleaning, electronics restoration, and HVAC system cleaning. We use specialized equipment to remove smoke residues from walls and ceilings while protecting undamaged belongings through proper inventory and storage. Thermal fogging eliminates lingering odors, and we coordinate complete rebuild services from drywall to final painting.
Mold Removal
Our certified mold specialists identify moisture sources and contain affected areas using negative air pressure systems. HEPA vacuuming removes spores from surfaces while antimicrobial solutions treat remaining contamination. Damaged materials get replaced following containment protocols, and we verify successful remediation through post-treatment air quality testing. Preventative measures include moisture control recommendations and HVAC system cleaning to maintain indoor air quality.
Sewer Backups
We handle hazardous sewage contamination using OSHA-compliant PPE and biohazard waste disposal procedures. Contaminated materials get removed following EPA guidelines while industrial sanitizing agents eliminate pathogens. Our technicians perform structural drying and air purification to restore safe living conditions. We document all procedures for insurance purposes and implement preventative measures against future sewer-related damage.
Emergency Board Up
Our emergency board-up service protects damaged properties from further weather exposure and unauthorized access. We install plywood over broken windows and doors while securing roof tarping for structural integrity. This service includes temporary fencing for compromised perimeters and documentation of all security measures for insurance claims processing.
People
Mike Shurtliff
Co-Founder
With over 20 years in disaster restoration, Mike co-founded Restoremasters in 2002. He oversees operations and maintains quality standards across all projects.
Michelle Shurtliff
Co-Founder
Michelle brings extensive restoration experience to Restoremasters, working alongside Mike to ensure personalized service since the company's 2002 founding.
Patrick
Project Manager
Patrick provides rapid damage assessment and coordinates restoration crews, known for prompt communication and insurance claim expertise.
Julio
Project Manager
Julio handles complex water damage cases with 24-hour response times, maintaining constant client communication throughout restoration processes.
Justin Butts
Restoration Specialist
Justin manages fire damage restoration projects, praised for thorough documentation and clear communication with homeowners and insurers.
Questions
What types of damage restoration services do you offer?
We specialize in water damage, fire damage, mold remediation, sewer backups, smoke deodorization, emergency board-up, and wind/vandalism cleanup for residential and commercial properties.
How quickly can you respond to emergency situations?
Our 24/7 emergency team responds within 60 minutes of contact for urgent situations across Utah.
Are your technicians certified in restoration work?
All our technicians are certified in water mitigation, mold remediation, and structural drying through industry-standard training programs.
Do you work directly with insurance companies?
Yes, we handle direct communication with insurance providers to streamline claims processes for our clients.
What prevents mold growth after water damage?
We use moisture detection tools, industrial drying equipment, and antimicrobial treatments to prevent mold growth during restoration.
What areas do you serve?
We serve Sandy, Salt Lake City, American Fork, Bountiful, Pleasant Grove, and surrounding areas throughout Utah.
