A Trusted Partner for Water, Fire, and Mold Damage Restoration
SERVPRO of Downtown Detroit / Highland Park proudly serves the Metro Detroit area, offering comprehensive restoration and cleaning services for both residential and commercial properties. With over 2240 franchises across the nation, we are a trusted leader in disaster recovery, with a proven track record of helping customers get back to their lives quickly and efficiently.
Water Damage Restoration
- Emergency response for flooding and sewage backup
- Thorough extraction and drying of affected areas
- Content cleaning and restoration
- Dehumidification and odor control
Fire Damage Restoration
- Emergency response and board-up services
- Smoke and soot removal
- Content cleaning and restoration
- Structural repairs and reconstruction
Mold Remediation
- Comprehensive inspection and testing for hidden mold
- Safe and effective mold removal
- Cleanup and remediation of affected areas
- Recommendations for preventing future mold growth
Commercial Services
- Customized solutions for businesses of all sizes
- 24/7 emergency response
- Specialized cleaning and restoration services
- Consulting and mitigation strategies
Why Choose SERVPRO of Downtown Detroit / Highland Park?
- Locally Owned and Operated: We are committed to serving our community and providing personalized attention to each customer.
- Highly Trained and Certified Teams: Our technicians are IICRC-certified and have extensive experience in all aspects of restoration work.
- Advanced Technology: We utilize state-of-the-art equipment and cleaning products to ensure thorough and effective restoration.
- Customer Focused: Our goal is to minimize disruption and restore your property to its pre-loss condition as quickly and efficiently as possible.
Our Commitment
At SERVPRO of Downtown Detroit / Highland Park, we are dedicated to providing our customers with:
- Prompt and Responsive Service: We understand the urgency of emergencies and strive to respond quickly to your call.
- Communication and Transparency: We provide clear and consistent communication throughout the restoration process.
- Competitive Pricing: We offer upfront pricing and work with most major insurance companies.
- Customer Satisfaction Guarantee: We are committed to your satisfaction and will work until the job is done right.
Exceptional Customer Service
The customer reviews highlight the exceptional service provided by Servpro, a restoration company. The reviewers praise the professionalism, courtesy, and thoroughness of the technicians, who go above and beyond to ensure the customer's satisfaction.
Prompt and Reliable
The technicians, including Chad, Quentin, Reegan, Jason, Brian, Jeremy, and others, are praised for their prompt arrival and reliable service. They explain the process and what to expect, making the customer feel at ease.
Attention to Detail
The reviewers are impressed by the technicians' attention to detail, ensuring that they leave no stone unturned. From clearing up trash to carefully handling furniture, the team is meticulous in their work.
Friendly and Approachable
The customers appreciate the friendly and approachable nature of the technicians, who take the time to explain the process and answer questions. The reviewers also mention the project managers, who keep them informed and updated throughout the service.
Effective Communication
Communication is key, and the reviewers praise the technicians and project managers for effectively explaining the process and what to expect. This helps alleviate stress and anxiety, making the experience more manageable.
Exceptional Results
The reviews highlight the exceptional results achieved by Servpro. The technicians are able to restore homes to their original condition, leaving the customers more than satisfied.
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