Turning every disaster into a Fresh Start
Our Vision
At 911 Restoration of Northwest Michigan, our vision is to be the trusted name in disaster restoration, providing compassionate and comprehensive services that restore homes and businesses to their pre-disaster condition.
Our Values
- Compassion: We understand the emotional distress associated with property disasters and treat every client with respect and empathy.
- Integrity: We operate with honesty, transparency, and accountability in all our endeavors.
- Excellence: We are committed to delivering high-quality restoration services with meticulous attention to detail and a focus on exceeding client expectations.
- Communication: We maintain open and clear communication with clients throughout the restoration process, providing regular updates and answering their questions promptly.
- Efficiency: We dispatch technicians quickly and efficiently, ensuring a prompt response to emergencies.
Our Services
We offer a comprehensive range of disaster restoration services, including:
Water Damage Restoration
- Emergency water extraction and drying
- Structural drying and dehumidification
- Removal of damaged materials and content
- Mold remediation and sanitation
- Complete property restoration and repairs
Sewage Cleanup
- Professional extraction and sanitation of sewage and contaminated materials
- Treatment of affected areas to prevent odor and health risks
- Complete restoration of affected areas
Mold Removal
- Thorough identification and removal of mold growth
- Remediation of the underlying cause of the mold
- Application of preventative measures to prevent future growth
Fire & Smoke Damage Restoration
- Emergency boarding up and containment
- Removal of smoke and soot damage
- Complete restoration of your property to pre-loss condition
Disaster Restoration
- Emergency response and boarding up
- Content handling and pack-out services
- Complete restoration of your property to its pre-disaster condition
Commercial Restoration
- Customized solutions tailored to the specific needs of your business
- Minimization of downtime and disruption to your operations
Other Services
- Crime Scene Cleanup
- Carpet Cleaning
- Sanitization and Disinfection Services
Why Choose 911 Restoration of Northwest Michigan?
- Fast Response: We dispatch technicians within 45 minutes of your call, ensuring a prompt response to emergencies.
- Certified Technicians: Our technicians are certified by the IICRC and receive ongoing training to ensure the highest levels of expertise.
- Comprehensive Services: We offer a wide range of restoration services to address all types of disasters.
- Dedicated Support: We provide clear and personalized communication throughout the restoration process.
- Competitive Pricing: We offer competitive rates and work with all major insurance providers.
Extremely Satisfied Customers
The reviews for 911 Restoration are overwhelmingly positive, with all authors giving the company a 5-star rating. The customers praise the company's prompt response, courteous service, and clear communication throughout the entire process. They highlight the professionalism and expertise of the team members, who were knowledgeable and thorough in their work. Many reviewers thank the company for going above and beyond to ensure their homes were restored to normal, and several mention specific team members who stood out for their excellent service.
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