Reliably Professional, Sanitization and Disinfection
Our Story
2nd Chance Water Restoration emerged in 1997 as a family-owned and operated company with a simple mission: to offer comprehensive and compassionate restoration services to victims of water damage, fire damage, and mold contamination in the Chicagoland area. With over two decades of experience and countless satisfied customers, we are proud to be a trusted leader in the industry.
Our Team
Our team comprises certified and experienced professionals who are dedicated to restoring your property and providing exceptional customer service every step of the way. From our certified technicians to our friendly administrative staff, we are committed to treating every customer with the care and respect they deserve.
Our Services
We offer a comprehensive range of services designed to address the diverse needs of our clients. Our services include:
- Water Damage Restoration: Extraction and drying of floodwaters, mitigation of secondary damage, restoration of affected materials, and comprehensive drying and dehumidification services.
- Fire Restoration: Expertise in soot removal, smoke damage remediation, content cleaning, and structural repairs.
- Mold Remediation: Professional assessment, safe removal of mold colonies, remediation of affected areas, and preventative measures to prevent future growth.
- Air Duct Cleaning: Removal of dust, debris, and allergens from your heating and cooling systems to improve air quality and efficiency.
- Sewer Backup Cleanup: Rapid response and efficient removal of sewage damage, including sanitation and odor control.
Our Commitment
At 2nd Chance Water Restoration, we believe in:
- Prompt Response: We understand the urgency of emergencies and offer swift response times.
- Transparent Communication: We provide clear and regular updates to keep you informed throughout the restoration process.
- Quality Workmanship: Our skilled technicians adhere to industry-leading standards and use only the highest quality materials.
- Customer Focus: We prioritize your needs and concerns, treating you with empathy, respect, and personalized attention.
Choose 2nd Chance Water Restoration for
- Expertise and experience in all aspects of property restoration.
- Responsive and personalized customer service.
- Comprehensive and transparent communication.
- Quality craftsmanship and attention to detail.
Excellent Customer Service and Professionalism
The reviews for 2nd Chance Water Restoration are overwhelmingly positive, with all reviews giving a 5-star rating. The reviewers praised the company's excellent customer service, professionalism, and timeliness. Many reviewers mentioned that Patrick and his team were kind, courteous, and empathetic, making the experience less stressful and more manageable.
Communication and Explanation
Reviewers praised the company's ability to explain the process and the work they were doing in a clear and concise manner. This made them feel comfortable and confident in the services provided.
Prompt Response and Arrival
Many reviewers mentioned that 2nd Chance responded quickly to their calls, often within the hour, and showed up on time for scheduled appointments.
Quality of Work
Reviewers praised the quality of the work done by 2nd Chance, mentioning that they were thorough, professional, and left their homes in good condition.
Comparison to Other Companies
Several reviewers mentioned that they had received quotes from other companies, but 2nd Chance was the best option due to their competitive pricing, professional service, and prompt response.
Satisfied Customers
The reviewers were extremely satisfied with the services provided by 2nd Chance, with many mentioning that they would recommend the company to anyone in need of water damage restoration services.
