Faster to Any Size Disaster
SERVPRO of Sarasota is a locally owned and operated company that specializes in the cleanup and restoration of residential and commercial properties after a fire, smoke, mold, and water damage. Our staff is highly trained in property damage restoration, and we provide 24-hour emergency services to respond to any-sized disaster as quickly as possible.
Our Services
Our team of highly trained technicians is equipped to handle any size cleanup or restoration job, from small residential water damage to large commercial fire damage. Our services include:
- Water Damage Restoration: We restore your property to its pre-loss condition after a water damage event.
- Fire Damage Restoration: We mitigate the damage caused by fire and smoke, restoring your property to its pre-loss condition.
- Mold Remediation: We identify and remove mold from your property, ensuring a safe and healthy environment for occupants.
- Storm Damage Restoration: We restore your property to its pre-loss condition after a storm event.
- Commercial Services: We provide a range of commercial services, including water damage restoration, fire damage restoration, and mold remediation for businesses of all sizes.
Our Commitment to Excellence
At SERVPRO of Sarasota, we are committed to providing the best possible customer service and ensuring that every property is restored to its pre-loss condition. We pride ourselves on our:
- Highly trained and experienced technicians
- Advanced equipment and technology
- 24-hour emergency service
- Locally owned and operated business model
- Commitment to supporting our community
Our Community Involvement
At SERVPRO of Sarasota, we believe in giving back to our community. That's why we participate in local events and sponsorships, including the PGA Tour. We believe in being a trusted leader in the restoration industry and a responsible member of our community.
Overall Experience
The reviews for ServPro highlight a mix of excellent and poor experiences. While some customers were extremely satisfied with the company's service, others had negative encounters.
Communication Issues
Some customers reported difficulties in communicating with ServPro representatives, including disagreements about billing and misunderstandings about service expectations. For example, one customer, Jason, felt that the representative, Brian, was rude and unclear about the total cost of the service.
Excellent Service
On the other hand, many customers praised ServPro's professionalism, expertise, and commitment to customer satisfaction. Several reviewers mentioned specific employees, such as Debbie Shaffer, who were outstanding in their service, professionalism, and dedication to customer needs.
Fast Response and Professionalism
Some customers appreciated ServPro's fast response to their emergencies, as well as their professionalism in providing services. For example, one reviewer, Thomas Rabette, praised the company for its immediate response and skilled mitigation of a water leak.
Dissatisfying Experience
However, a few customers had dissatisfying experiences, including one reviewer, Jason, who was overbilled and felt that the company was "money-hungry."
Conclusion
While some customers were extremely satisfied with ServPro's service, others had negative encounters due to communication issues and overbilling.
