Your property is in good hands
Our Commitment to Excellence
Hands On Water Damage was established in 2003 with a clear vision: to provide unparalleled water damage restoration services in Santa Clarita, Palmdale, Lancaster, and Rosamond. Led by founder Roni Ninio, our team of licensed and insured professionals have over two decades of experience handling all types of water damage emergencies. We are dedicated to restoring your property to its pre-damage condition with empathy, efficiency, and expertise.
What Sets Us Apart
When you choose Hands On Water Damage, you get:
- Prompt and responsive service: We understand the urgency of water damage situations, which is why we offer 24/7 emergency response.
- Experienced and certified technicians: Our team is highly trained and certified in water damage restoration, mold remediation, and sewage cleanup.
- Use of cutting-edge technology: We employ state-of-the-art equipment like moisture meters, infrared cameras, and air movers for efficient restoration.
- Dedicated customer service: We prioritize clear communication and work with you every step of the way to ensure your complete satisfaction.
Our Services
Our comprehensive arsenal of services includes:
Water Damage Restoration
- Free visual inspection and leak detection.
- Complete home restoration services.
- Emergency pack-out and storage.
- Complete water extraction, drying, and dehumidifying.
Mold Remediation
- Certified mold removal services.
- Odor removal and restoration.
- Stain removal and deodorization.
- Comprehensive moisture mitigation and prevention strategies.
Additional Services
- Sewage cleanup and odor control.
- Bacteria removal.
- Emergency flood response.
Overall Experience
The overall experience with Hands On Water Damage is extremely positive. The company has consistently received 5-star ratings from its customers, with many praising the professionalism, quick response time, and high-quality service provided.
Professionalism and Quality of Service
Customers have praised the company's owner, Roni, and his team for their professionalism, courtesy, and attention to detail. They have been described as knowledgeable, helpful, and thorough in their approach, with many customers expressing gratitude for their expertise in handling water damage-related issues.
Communication and Response Time
The company's response time has been highlighted as one of its strengths, with many customers receiving quick responses to their emergency calls. The team has been described as quick to communicate, easy to reach, and prompt in their arrival.
Insurance and Claims Process
Hands On Water Damage has been praised for its ability to work effectively with insurance companies, making the claims process smoother and less stressful for customers.
Customer Recommendations
Many customers have highly recommended the company to family and friends, citing their positive experiences and the high-quality service received.