Business Details
50+ Years
experience
Emergency
services
24/7 Damage Restoration Services in Reisterstown, MD
SERVPRO of Reisterstown has been a trusted partner in property damage restoration since 1974, providing 24/7 emergency services for residential and commercial clients. Our team holds IICRC certification and utilizes advanced training and equipment to address water, fire, mold, and storm damage. As a second-generation family-owned business, we prioritize community engagement through initiatives like annual coat drives and neighborhood beautification projects. Our commitment to rapid response times and personalized service ensures minimal disruption to clients' lives. With nationwide franchise support, we handle projects of all scales while maintaining local expertise.Our staff undergoes continuous professional development to stay at the forefront of industry standards. We specialize in biohazard cleanup, duct system maintenance, and comprehensive deodorization solutions. Client satisfaction is guaranteed through transparent communication and insurance coordination. Our reputation for excellence is reflected in consistent five-star reviews and longstanding community partnerships. Every project follows our core principle of restoring properties to 'like it never even happened' condition.
Services
Water Damage
Fire Damage
Mold Remediation
Storm Damage
Commercial Cleaning
Biohazard Cleanup
Carpet Cleaning
Construction Services
Odor Removal
Document Restoration
Details
- Year established: 1974
Highlights and features
- 24-hour emergency response available
- IICRC-certified restoration specialists
- Locally owned with nationwide franchise support
- Family-run business since 1974
- Community-focused with active local involvement
Associations and certifications
- IICRC Certified Firm
What people say
Fantastic service
Highly recommend
Prompt and courteous
Saved me money
Excellent customer service
Services
Water Damage
Our water damage specialists respond within hours to mitigate flooding or leaks. Using industrial-grade extraction equipment and moisture detection technology, we remove standing water and dry structures completely. We document the entire process for insurance claims while preventing mold growth through rapid intervention.
Fire Damage
We provide comprehensive fire damage restoration including soot removal, odor elimination, and structural repairs. Our technicians use thermal fogging and ozone treatments to neutralize smoke odors. We coordinate with insurance adjusters and handle content cleaning for furniture and personal belongings.
Mold Remediation
Our IICRC-certified team identifies and eliminates mold infestations using HEPA filtration and antimicrobial treatments. We perform moisture mapping to address underlying causes and prevent recurrence. We follow strict containment protocols to prevent cross-contamination during remediation.
Biohazard Cleanup
We handle biohazard remediation including bloodborne pathogens and trauma scene cleanup. Our technicians use OSHA-compliant PPE and hospital-grade disinfectants. We properly dispose of contaminated materials following all federal and local regulations for safe property restoration.
Commercial Cleaning
We offer tailored cleaning solutions for commercial properties including HVAC systems and office spaces. Our team works after hours to minimize business disruption. We use commercial-grade equipment to restore professional environments to full operational condition quickly.
People
Michael Brenner
Owner
Michael Brenner co-owns SERVPRO of Reisterstown with his wife Melissa. As second-generation owners, they continue the family legacy started in 1974 while implementing modern restoration techniques. Michael oversees daily operations and community outreach initiatives.
Melissa Brenner
Owner
Melissa Brenner co-owns SERVPRO of Reisterstown with her husband Michael. She manages administrative operations and client relations. Melissa ensures the business maintains its community-focused approach while upholding industry-leading service standards for all restoration projects.
Questions
What types of damage do you handle?
We specialize in water, fire, mold, storm, and biohazard damage restoration for both residential and commercial properties.
Are you available for emergencies?
Yes, we provide 24/7 emergency services with rapid response times for all property damage situations.
How does the restoration process work?
We start with damage assessment, then implement mitigation steps like water extraction or structural drying before completing repairs and final cleaning.
Do you work with insurance companies?
Yes, we coordinate directly with insurance providers and handle documentation for claims processing.
Are your technicians certified?
All staff hold IICRC certifications and receive ongoing training at SERVPRO's corporate facility.
What areas do you serve?
We serve Reisterstown and surrounding communities including Owings Mills, Randallstown, and Pikesville, MD.