Business Details
10 Years
experience
Emergency
services
Emergency Damage Restoration Services in South Atlanta
911 Restoration of South Atlanta, owned by Rafael and Janat Fletcher, has served the community for over 20 years. Our IICRC-certified technicians specialize in water damage restoration, mold removal, sewage cleanup, fire damage restoration, and sanitization services. We prioritize rapid response with a 45-minute guarantee and 24/7/365 availability. Our team combines local expertise with nationwide resources to deliver comprehensive emergency restoration solutions for residential and commercial properties.We assist clients through insurance claims and provide transparent, compassionate service to ensure a stress-free experience. Our commitment to quality is reflected in our free visual inspections, certified training, and dedication to community well-being. With a focus on preventing recurring issues like mold contamination, we guarantee a Fresh Start for every client. Our 20 years of industry experience and local ownership ensure tailored solutions that address the unique needs of South Atlanta residents.
Services
Water Damage Restoration
Mold Removal
Sewage Cleanup
Fire Damage Restoration
Sanitization Services
Disaster Restoration
Commercial Restoration
Smoke Removal
Puffback Cleanup
Emergency Services
Details
- Year established: 2016
Highlights and features
- We offer 24/7 rapid response with a 45-minute arrival guarantee.
- Our team includes IICRC-certified technicians trained in CDC/EPA protocols.
- We provide free visual inspections for all property damage assessments.
- Local ownership ensures personalized service and community understanding.
- Comprehensive solutions cover water, mold, fire, and disaster restoration.
Associations and certifications
- IICRC
What people say
Fresh Start guaranteed
24/7 availability
IICRC-certified technicians
Free inspections
Comprehensive services
Services
Water Damage Restoration
Water damage restoration addresses property harm from leaks, floods, or pipe bursts. Our IICRC-certified technicians use advanced equipment for water extraction and infrared cameras to detect hidden moisture. Rapid response within 45 minutes prevents mold growth and structural issues. Services include roof repair, leak detection, and insurance claim assistance, ensuring properties return to pre-damage condition efficiently.
Mold Removal
Mold removal tackles infestations in damp environments. Our team uses containment barriers and industrial-grade solutions to eliminate mold while preventing spore spread. Services include free inspections, decontamination, and water damage repair to address root causes. Certified technicians handle toxic mold safely, ensuring air quality and structural integrity restoration for residential and commercial spaces.
Sewage Cleanup
Sewage cleanup addresses hazardous black water contamination. Technicians wear hazmat gear and use EPA-approved disinfectants to decontaminate affected areas. The process includes water extraction, odor removal, and mold prevention. Same-day service and 24/7 availability ensure immediate mitigation of health risks from pathogens like E. coli and hepatitis, restoring properties to safe conditions.
Fire Damage Restoration
Fire damage restoration handles scorch marks, smoke odor, and water damage from firefighting efforts. Services include debris removal, smoke decontamination, and structural repairs. Our team provides puffback cleanup, odor elimination, and insurance assistance. Rapid intervention within 45 minutes prevents secondary damage, ensuring properties are restored to pre-fire condition with minimal disruption.
Sanitization Services
Sanitization services combat pathogens like coronavirus using CDC/EPA-approved protocols. Our technicians perform deep cleaning of commercial and residential properties, focusing on high-touch surfaces and air quality. Services include scheduled sanitization programs and emergency disinfection. This ensures safe environments for employees and customers during pandemics or outbreaks, following strict public health guidelines.
People
Rafael Fletcher
Co-Owner
Rafael Fletcher co-owns 911 Restoration of South Atlanta with his wife Janat. With 20 years in the restoration industry, he focuses on operational excellence and team training. His leadership ensures adherence to IICRC standards and rapid response times.
Janat Fletcher
Co-Owner
Janat Fletcher co-founded 911 Restoration of South Atlanta with her husband Rafael. She oversees client relations and community engagement. Her 20-year industry experience emphasizes compassionate service and insurance process navigation for disaster-affected clients.
Questions
What emergency services do you offer?
We provide 24/7 water damage restoration, mold removal, sewage cleanup, fire damage restoration, and sanitization services with a 45-minute response guarantee.
How quickly can you respond to emergencies?
Our technicians arrive within 45 minutes of your call for immediate mitigation of water, fire, or mold damage across South Atlanta.
Do you assist with insurance claims?
Yes, we guide clients through the insurance process, including documentation, claims filing, and direct communication with providers for seamless restoration.
Are your technicians certified?
All technicians are IICRC-certified and trained in CDC/EPA protocols for safe, effective restoration of water, mold, and fire damage.
What sanitization services are available during pandemics?
We offer EPA-approved disinfection solutions for commercial and residential properties, including scheduled sanitization programs to combat coronavirus and other pathogens.
Do you serve commercial properties?
Yes, we specialize in commercial restoration for water damage, fire cleanup, and mold remediation, minimizing business downtime with rapid, comprehensive solutions.
