Faster to Any Size Disaster
At SERVPRO of Hicksville / Plainview, we understand that dealing with damage to your property can be a stressful and overwhelming experience. That's why we're dedicated to providing top-notch restoration and cleaning services to home and business owners in Hicksville, Plainview, and surrounding areas. Our team of highly trained technicians is equipped with the latest technology and equipment to handle any size disaster, from water damage to fire damage, mold remediation, and storm damage restoration.
With over 2240 Franchises in the U.S. and Canada, SERVPRO is a trusted leader in the restoration industry. Our team at SERVPRO of Hicksville / Plainview is committed to providing exceptional service, exceeding customer expectations, and making your property "Like it never even happened." We take pride in being a part of the Hicksville, NY community and want to do our part in making it the best it can be.
Our Services
We offer a wide range of residential and commercial services, including:
- Water Damage Restoration: From basement flooding to ceiling repairs, our WRT-certified technicians are trained to efficiently provide water cleanup and remediation services.
- Fire Damage Restoration: We specialize in smoke and fire damage restoration, making your property "Like it never even happened."
- Mold Remediation: Our team has the know-how and understanding to remove all mold infestations, adhering to strict state and EPA and OSHA standards.
- Storm Damage Restoration: We're equipped to handle any size storm damage, providing 24/7 emergency service to get your property back to normal quickly.
- Cleaning Services: From air ducts and HVAC to carpet and upholstery, our team provides top-notch cleaning services to residential and commercial clients.
Our Commitment
At SERVPRO of Hicksville / Plainview, we're committed to providing exceptional service, every time. Our highly trained technicians are dedicated to making your property "Like it never even happened." We understand the importance of prompt response and mitigation, and we're available 24/7 to take your call. Whether you're dealing with a water emergency, fire damage, or mold infestation, we're here to help.
Exceptional Customer Service and Professionalism
ServePro of Port Jeff has received numerous 5-star reviews from satisfied customers, commending the company's exceptional customer service, professionalism, and attention to detail. The reviews highlight the crew's expertise, empathy, and dedication to handling the customers' belongings with care.
Many customers have praised the company's swift response to their distress calls, with crews arriving promptly to assess and mitigate water damage. The reviews also emphasize the importance of communication, with project managers keeping customers informed about the process and any outside companies involved. The customer service is acknowledged as exceptional, with customers pointing out that they felt comfortable having the crew members in their homes.
The reviews highlight the professionalism and empathy of the crew leaders, including Kevin, Patrick, and Paul, who took the time to explain the process and demonstrated a genuine interest in the customers' well-being. Some customers even mentioned that the crew members went above and beyond to ensure their homes were restored to their original state.
Mitigation and Reconstruction Services
The reviews also compliment the company's mitigation and reconstruction services, with customers praising the crew's ability to handle phone calls with other service providers and pack away belongings. The reconstruction side of the business was also highly commended, with customers expressing confidence in the ability of Rob and Dave to handle the job effectively.
Consistency and Attention to Detail
One common theme among the reviews is the consistency of the crew's performance, with many customers noting that the same crew members were present throughout the entire process. This level of continuity is attributed to the company's attention to detail, which ensures that the job is completed efficiently and effectively.
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