Our Mission is 100% Complete Satisfaction
At the Gerloff Company, we are dedicated to providing exceptional Fire and Water Restoration services to the state of Texas. With over 38 years of experience, we have established ourselves as a premier restoration contractor, serving residential, commercial, and industrial clients alike. Our team is committed to delivering 100% customer satisfaction, and we pride ourselves on our prompt response times and comprehensive restoration services.
Our Services
We offer a wide range of services, designed to restore your property to its pre-loss condition. Our core services include:
- Water Extraction and Drying
- Structural Cleaning and Drying
- Contents Cleaning and Pack-outs
- Structural Deodorization
- Mold Remediation
- HVAC Cleaning
- Reconstruction and Renovation
- Fire Damage Restoration
We understand the devastating impact of water and fire damage on your property and your life. Our experienced team of professionals is equipped to handle any size restoration project, from small residential homes to large commercial properties. We work closely with insurance carriers and property owners to ensure a seamless restoration process.
Our Leadership
Our company is led by a passionate team of professionals who are dedicated to excellence in the restoration industry. Our CEO, Dustin Gerloff, has a strong educational background, a keen business sense, and a passion for the restoration industry. He holds multiple certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and is licensed with the State of Texas as a Mold Remediation Contractor.
Our President and co-owner, Derek Gerloff, brings a wealth of experience in the construction industry and is also certified by the IICRC. His expertise in construction science and business administration has been invaluable to the company's growth and success.
Our Mission
Our mission is to provide fast, professional, and comprehensive restoration services to our customers. We strive for 100% customer satisfaction and offer a one-year warranty on all of our work. We understand the importance of timely response and resolution in the restoration process and are committed to providing emergency support 24/7.
Join the Team
If you're looking for a career where you can make a difference in the lives of others, join the Gerloff Company team. We offer competitive compensation, comprehensive training programs, and a supportive work environment.
Get in Touch
If you have any questions or would like to learn more about our services, please don't hesitate to contact us. We look forward to serving you.
Unreliable and Dishonest Business Practices
Both reviewers, Kate S. and Ryan G., expressed their disappointment and frustration with Gerloff's business practices. They accused the company of being dishonest and unreliable, with Kate S. stating that Gerloff "shamelessly 'pads' their quotes" and includes unnecessary work that is not done. Ryan G. echoed this sentiment, advising others to "do your research first" and not rely on insurance company referrals.
Questionable Quoting and Billing
Both reviewers reported issues with Gerloff's quoting and billing practices. Kate S. mentioned that the company includes areas of work that do not need to be done and expects consumers to pay for work that is not completed. Ryan G. did not provide specific details, but his overall negative review suggests that he had similar issues.
Poor Customer Experience
Both reviewers expressed frustration and disappointment with their experiences with Gerloff. Kate S. stated that she will "never again" use the company, and Ryan G. advised others to "take your checks and run" if their insurance company refers them to Gerloff.
Be the first to review GCI Remediation.
Write a Review
