At Steam Masters, we take pride in being the go-to destination for top-notch carpet and upholstery cleaning services in Orange County and Inland Empire, California. As a family-owned and operated business, we prioritize customer satisfaction and strive to deliver exceptional results that exceed our clients' expectations. With a team of highly trained and experienced technicians, we utilize the latest eco-friendly products and state-of-the-art equipment to ensure a superior cleaning experience.
Our Story
Steam Masters was founded on the principles of quality, integrity, and exceptional customer service. We understand that every home and business is unique, which is why we take the time to understand your specific needs and tailor our services to meet them. Our technicians are equipped to handle a wide range of cleaning tasks, from routine maintenance to emergency water damage restoration. We're dedicated to providing personalized attention, prompt response times, and unbeatable results that guarantee your complete satisfaction.
Our Services
At Steam Masters, we offer a comprehensive suite of services designed to cater to your every cleaning need. From steam carpet cleaning and upholstery cleaning to area rug cleaning, tile and grout cleaning, and air duct cleaning, we've got you covered. Our team is also trained in advanced services like pet stain and odor removal, natural stone cleaning, hardwood floor cleaning, pressure washing, and more. Additionally, we provide emergency water extraction and flood damage restoration services to help you recover from unexpected disasters.
Exceptional Experience
Several reviewers have shared their impressive experiences with the rug and upholstery cleaning services, with most rating their experiences with 5 stars. They praised the services for transforming their rugs and furniture, removing stains and dirt, and leaving them looking rejuvenated and refreshed. The reviews highlight the expertise and professionalism of the technicians, who worked efficiently and effectively to deliver outstanding results.
Scamming Behavior
However, a few reviewers have reported experiencing scamming behavior from the company. Two reviewers reported being charged exorbitant prices for services, with the technicians adding additional charges without their approval. One reviewer was quoted a price over the phone, but was charged a significantly higher amount when the technician arrived. Another reviewer was told that the technician would need to add additional services, which she had not agreed to, and was charged a higher price as a result.
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