Trustworthy Restoration Solutions for a Faster Recovery
A Commitment to Cleanliness and Health in Las Vegas
Direct Carpet Cleaning empowers Las Vegas residents and businesses to breathe fresh air and enjoy a healthier home or office. We're a team of passionate cleaning professionals dedicated to providing exceptional carpet, upholstery, and tile & grout cleaning services.
Quality You Can Trust
Our services are backed by over 15 years of industry experience. We utilize only state-of-the-art equipment and environmentally friendly cleaning solutions to deliver:
- Deep-seated dirt removal: Removing dust, allergens, and other contaminants from carpets, upholstery, and tile surfaces.
- Freshness and deodorization: A thorough cleaning that eliminates unpleasant odors and leaves behind a pleasant fragrance.
- Enhanced fabric health: Protecting fabrics and prolonging their lifespan through careful attention and optional protection treatments.
Services Crafted for You
We understand that every client is unique. We tailor our cleaning solutions to your specific needs and concern. From stain removal and odor control to comprehensive water damage restoration, we offer a diverse range of services, including:
Standard Services
- Steam carpet cleaning
- Upholstery & sofa cleaning
- Tile & grout cleaning
- Area rug cleaning
- Pet stain & odor removal
Specialized Services
- Disinfecting services
- Pressure washing
- Auto & boat upholstery cleaning
- Air duct cleaning
Health and Wellbeing at the Forefront
Our commitment extends beyond just aesthetics. We believe in providing cleaning solutions that enhance the health of your home or office. Our methodologies prioritize:
- Health-conscious cleaning: Utilizing eco-friendly products and techniques that minimize environmental impact.
- Hypoallergenic cleaning: Addressing common allergens and dust mites to improve indoor air quality.
Experience the Direct Carpet Difference
At Direct Carpet Cleaning, we strive to provide a personalized and seamless experience for our clients. Our team is dedicated to:
- Communication and transparency: Providing clear explanations of our processes and expected outcomes.
- Customer-centered approach: Addressing your specific concerns and providing tailored solutions.
- Exceptional results: Guaranteed satisfaction with every cleaning.
Ready to experience the clean and healthy home or office you deserve? Contact us today for a free quote!
Scheduling and Punctuality Issues
Many reviewers have reported issues with scheduling and punctuality. Some have mentioned that the company would call to reschedule or cancel appointments at short notice, while others have had technicians show up late or not at all.
Price Disputes and Hidden Fees
Several reviewers have complained about price disputes and hidden fees. Some have reported being quoted one price over the phone, only to be told that additional fees would be required for services like pretreatment or protective sprays. Others have reported being charged more than the initial quote.
Unprofessional and Dishonest Behavior
Some reviewers have reported unprofessional and dishonest behavior from the company's representatives. They have been described as rude, dishonest, and having bad attitudes.
Poor Quality of Work
One reviewer reported that the company did not do a good job of cleaning their driveway, despite being paid to do so.
Positive Experiences
On the other hand, some reviewers have reported positive experiences with the company. They have praised the company's professionalism, efficiency, and quality of work. Some have mentioned that the company's representatives were courteous, friendly, and went above and beyond to ensure customer satisfaction.
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