We Love What We Do & We Love Helping You!
National Response Team is a family-owned and operated water and fire damage restoration company serving Northern California and its surrounding areas since 2014. We specialize in swiftly resolving emergencies like flooding, sewage spills, fire damage, and mold growth.
Our Mission
Our mission is to provide compassionate, efficient, and comprehensive restoration services while offering empathetic support to our clients during challenging times. We understand the emotional distress associated with property damage and are committed to working collaboratively with you to restore your home or business to its pre-incident condition.
What Sets Us Apart
- Responsive 24/7 Service: We understand emergencies can happen at any time, which is why we are available 24/7 to dispatch technicians immediately.
- Expert Technicians: Our highly trained and certified technicians are equipped with extensive experience and knowledge in water damage restoration, fire damage restoration, and mold remediation.
- Boutique Approach: As a smaller company, we prioritize rapid response, personalized attention, and meticulous attention to detail, ensuring you receive the highest quality service.
Water Damage
- Emergency water removal and drying
- Damage assessment and mitigation
- Comprehensive restoration and repairs
- Sewage cleanup and sanitation
- Prevention plans to minimize future risks
Fire Damage
- Immediate response and board-up services
- Comprehensive fire damage restoration
- Smoke damage remediation
- Structural restoration and repairs
Mold Remediation
- Thorough mold inspection and testing
- Effective mold removal and eradication
- Property remediation and restoration
Additional Services
- Flood damage restoration
- Commercial water damage restoration
- Emergency plumbing repairs
- Content cleaning and restoration
We Are Committed To
- Providing open communication and clear updates throughout the restoration process
- Working collaboratively with insurance companies
- Restoring your property to its pre-incident condition as quickly and efficiently as possible
- Offering support and guidance every step of the way
Overall Experience
The reviewers had a overwhelmingly positive experience with the company, praising their prompt response, professionalism, and expertise in handling water damage and restoration.
Praises for the Company
- Many reviewers praised the company's quick response time, with some mentioning that they arrived within hours of being called.
- The team was described as professional, friendly, and courteous, making the process less stressful for the customers.
- The company's ability to work with insurance companies was also highlighted, with reviewers appreciating the help in navigating the claims process.
- The technicians were knowledgeable and explained the process clearly, making customers feel confident in their abilities.
Specific Praises for Technicians
- William, the crew leader, was mentioned for his thorough explanation of the process and his helpfulness.
- Francisco was praised for his hard work and kind attitude.
- Josh was commended for his helpfulness, professionalism, and communication skills.
- Salvador and his crew were praised for their timely and efficient work.
Negative Experiences
- One reviewer had a negative experience with the company, citing theft and damage to their belongings during the restoration process.
- Another reviewer felt that the company was overpriced and charged them an excessive amount for their services.
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