Preserving Your Home, Protecting Your Investment
A Trusted Partner for Water & Fire Damage Repair & Restoration in the DFW Metroplex
Pro Tech Services, Inc. has been a trusted name in disaster restoration and property improvement throughout the Dallas-Fort Worth Metroplex for over 37 years. From emergency water damage restoration to comprehensive fire damage repair and comprehensive remodeling services, our family-owned and operated company is committed to delivering exceptional service and meticulous craftsmanship every step of the way.
Water Damage Restoration
We understand the urgency of prompt action when water damage strikes. Our certified technicians are equipped to respond swiftly and efficiently, extracting excess water, mitigating further damage, and restoring your property to its pre-loss condition. Whether the source is a burst pipe, overflowing drain, or flood damage, our team is ready to help.
Fire Damage Restoration
From smoke and soot removal to complete structural restoration, our certified fire damage restoration specialists work diligently to return your property to its pre-loss condition. We work hand-in-hand with insurance companies to ensure a seamless and efficient claims process.
Comprehensive Remodeling Services
From updating your kitchen to creating your dream outdoor living space, our experienced contractors offer a wide range of remodeling services. We specialize in:
- Custom kitchens and bathrooms
- Room additions
- Outdoor living spaces
- Accessibility modifications
- Complete home renovations
Our Core Values
- Integrity: We operate with honesty and transparency, always prioritizing your needs.
- Professionalism: Our skilled and certified technicians provide exceptional service with meticulous attention to detail.
- Customer Focus: We are dedicated to understanding your unique situation and delivering solutions tailored to your specific needs.
- Communication: We maintain open communication throughout the process, keeping you informed every step of the way.
- Extensive experience and proven track record
- 24/7 emergency response capabilities
- Certified and experienced technicians
- Transparent communication and clear estimates
- Passionate commitment to customer satisfaction
Contact us today and let Pro Tech Services, Inc. be your trusted partner in restoring your property and getting your life back on track.
Overview of Reviews
The majority of the reviews for ProTech are positive, with multiple reviewers praising the company's professionalism, skill, and attention to detail. However, there are also several negative reviews that highlight concerns about billing, ethics, and damage to property.
Positive Reviews
Several reviewers have had positive experiences with ProTech, citing the company's:
- Professional and courteous staff, including Rudy and his son
- High level of expertise in construction and water damage restoration
- Ability to work efficiently and effectively to complete jobs
- Commitment to using high-quality subcontractors
- Attention to detail and focus on customer satisfaction
Negative Reviews
On the other hand, several reviewers have expressed dissatisfaction with ProTech, citing issues with:
- Billing practices, including being charged for services not performed
- Ethics, including taking advantage of customers and failing to honor contracts
- Damage to property, including furniture and other personal belongings
- Poor communication and lack of follow-up on issues
