Your Fresh Start After Property Damage
Our Story
At 911 Restoration of Santa Barbara County, we understand that unexpected disasters can strike at any moment, leaving your property damaged and your life disrupted. That's why we're dedicated to providing the highest level of disaster restoration services to our customers. With years of experience in the industry, our team of experts is equipped to handle any type of property damage, from water damage to mold remediation, fire damage restoration, and more.
Our Services
We offer a comprehensive range of property damage restoration services, including:
- Water Damage Restoration: Our team is available 24/7 to respond to water damage emergencies, with a guaranteed arrival time of 45 minutes or less.
- Sewage Backup Cleanup: We specialize in removing sewage backup waste and providing a sanitary environment for your property.
- Mold Removal: Our experts are trained to detect and remove mold colonies, ensuring your property is safe and healthy.
- Fire & Smoke Damage Restoration: We provide fire damage restoration services, including smoke and odor removal, to get your property back to its pre-damaged state.
- Commercial Restoration: Our team is equipped to handle commercial property damage restoration, ensuring your business can get back to normal as quickly as possible.
Our Commitment
Our commitment is to provide exceptional customer service and ensure that our customers receive the best possible outcome. We understand that property damage can be stressful and overwhelming, which is why we're dedicated to making the restoration process as smooth and stress-free as possible. Our qualified technicians will work closely with you to understand your specific needs and develop a personalized restoration plan. Whether you're dealing with water damage, mold removal, or fire damage restoration, we're here to help you get back to normal.
Our Values
At 911 Restoration of Santa Barbara County, we value:
- Convenience: We understand that property damage can happen at any time, which is why we're available 24/7 to respond to your emergency.
- Quality: We're committed to providing top-notch restoration services using the latest technology and equipment.
- Customer Service: Our friendly and knowledgeable staff are dedicated to ensuring your complete satisfaction throughout the restoration process.
- Reliability: We guarantee a 45-minute response time, ensuring that our team is on-site as quickly as possible to begin the restoration process.
Get Help Now
If you're dealing with property damage, call us today at (805) 254-8356 to schedule a free visual inspection and estimate. Our team is ready to respond to your emergency and get your property back to its pre-damaged state.
Overview of 911 Restoration Services
Positive Experiences
- Several reviewers praised the responsiveness and professionalism of the 911 Restoration team, particularly employees such as Ophir, Manny, Josh, and Ramses.
- Many customers appreciated the prompt and thorough service, including timely arrivals, explanation of the work process, and attention to detail.
- Some reviewers were grateful for the help in resolving mold and water damage issues in their homes and businesses.
Negative Experiences
- A few customers had issues with the company's work, including incomplete jobs, poor communication, and incorrect billing.
- One customer experienced a 3-day job taking 6 days to complete due to equipment issues, and another customer was billed for services not rendered.
Areas of Improvement
- Communication and project management seem to be areas where 911 Restoration can improve, as some customers experienced delays and incomplete work.
- Double-checking bills and invoices to ensure accuracy is crucial to prevent disputes and maintain customer trust.
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