Faster to Any Size Disaster
Our Commitment to Fast, Reliable Service
SERVPRO of Elgin / Northwest Kane County proudly serves the local community with comprehensive restoration and cleaning services for both residential and commercial properties. Since our inception, we have handled emergencies like burst pipes, flooded basements, and devastating fires, helping our neighbors get back on their feet as quickly and efficiently as possible.
Our Expertise
Our team of highly trained and experienced technicians is equipped with the latest technology and industry-leading restoration & cleaning equipment to handle any situation efficiently and effectively. We offer a comprehensive range of services including:
Water Damage Restoration
- Emergency water extraction and drying
- Sewage and flood damage remediation
- Structural drying & dehumidification
- Content cleaning & drying
Fire & Smoke Damage restoration
- Smoke damage remediation
- Fire damage repair & reconstruction
- Content cleaning & restoration
- Complete property restoration & reconstruction
Mold Remediation
- Comprehensive mold inspection & testing
- Complete mold removal & remediation
- Air purification & sanitation
- Preventative measures & recommendations
Additional Services
- Storm damage repair & mitigation
- Building restoration & cleaning services
- Commercial cleaning & disinfection services
- Emergency 24/7 services & fast response times
Why Choose SERVPRO?
Choosing SERVPRO of Elgin / Northwest Kane County means choosing:
- Fast Response: Emergency services are just a phone call away.
- Superior Expertise: Our certified technicians are highly trained and experienced.
- Advanced Technology: We utilize state-of-the-art equipment for efficient and effective restoration.
- Customer Focus: We prioritize communication, transparency, and personalized attention.
Customer Reviews of ServPro Elgin/Northwest Kane County
Positive and Negative Experiences
Red Flags to Watch Out For
Some reviewers had negative experiences with ServPro Elgin/Northwest Kane County, including being taken advantage of during a stressful time. Author Marissa Flores had a disastrous experience when the company charged her $1000 for an estimate that was never completed. The company claimed she signed paperwork promising to use their services, but the fine print was not clearly explained.
Examples of Great Service
On the other hand, many reviewers had excellent experiences with ServPro Elgin/Northwest Kane County. Authors Christie Plasmier, Chris Fall, Karen Harris, R. M., Katie Haas, Renz Pantaleon, Doug Sanders, Joanne Shepherd, and Miriam Scholl all praised the company's responsiveness, professionalism, and ability to communicate effectively. They appreciated the company's promptness, efficiency, and kindness during times of crisis.
Conclusion
ServPro Elgin/Northwest Kane County has a mixed reputation, with some customers having negative experiences and others having very positive ones. It's essential to be cautious when dealing with companies that offer services during times of crisis, and to carefully review any paperwork or agreements before signing.
