Your trusted partners in restoring your property and peace of mind
At 911 Restoration of Charleston, we understand the devastating impact that disasters can have on homes and businesses. As a leading provider of property damage restoration services, we are dedicated to helping our fellow South Carolinians recover from water damage, sewage backup, mold growth, fire damage, and other types of disasters.
Our Services
Our team of IICRC-certified professionals offers a comprehensive range of property damage restoration services, including:
- Water Damage Restoration: We provide quick and effective water removal services to prevent further damage and reduce the risk of mold growth.
- Sewage Backup Cleanup: Our experts quickly extract sewage from your property, dry and sanitize the area, and make any necessary repairs.
- Mold Removal: Our trained and certified mold removal team uses safe and effective techniques to remove mold growth and prevent future growth.
- Fire and Smoke Damage Restoration: We restore properties damaged by fire and smoke, ensuring they are safe and habitable again.
- Sanitization and Disinfection: Our team uses CDC and EPA-protocol sanitization and disinfection techniques to keep your property clean and healthy.
Our Commitment
At 911 Restoration of Charleston, we are committed to providing exceptional service and support to our customers. We understand that disasters can be overwhelming and stressful, which is why we are available 24/7/365 to respond to emergencies.
What Sets Us Apart
Unlike other restoration companies, we offer:
- A 45-minute response time or less to emergency calls
- A team of IICRC-certified professionals with expertise in property damage restoration
- A comprehensive range of services to address various types of disasters
- A commitment to providing exceptional customer service and support
Our Promise
At 911 Restoration of Charleston, we promise to:
- Respond quickly to emergency calls and arrive at your property within 45 minutes or less
- Provide expert services to restore your property to its pre-damaged condition
- Communicate clearly and respectfully throughout the restoration process
- Ensure your property is safe, clean, and healthy again
Get Help Now
If you're experiencing a disaster, don't hesitate to call us. Our team is here to help you recover and restore your property to its former glory.
Initial Experience
911 Restoration received overwhelmingly positive reviews from their customers, with all reviewers giving them 5-star ratings. The first impression of the company was exceptional, with prompt responses and professional staff. Andrew, in particular, was praised for his quick arrival, helpfulness, and professionalism.
Services
The range of services offered by 911 Restoration was impressive, including water removal, mold mitigation, water damage-related cleanup and repair, painting, and crawl space cleaning. Customers appreciated the comprehensive approach the company took to restoring their homes and belongings.
Customer Service
The professionalism and personability of the staff were highlights in many reviews. Mark and Andrew were specifically praised for their courteousness, responsiveness, and ability to understand the urgency of the situations. Customers appreciated the regular updates and checks to ensure the work was being done properly.
Results
The results of 911 Restoration's work were extraordinary, with customers reporting complete restoration of their homes and belongings. The company's proactive approach and attention to detail ensured that mold and damage were prevented, and customers were left with a sense of relief and satisfaction.
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