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2 Years
experience
Emergency
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24/7 Damage Restoration Services in Norcross & Duluth
SERVPRO of Norcross and Duluth has established itself as a trusted leader in the restoration industry, serving communities in Gwinnett County with unwavering commitment. Our team brings extensive experience in managing water and fire emergencies, supported by continuous training and IICRC certification. As a locally owned and operated business, we prioritize rapid response 24 hours a day, ensuring minimal disruption to residential and commercial clients. Our professionals are equipped with advanced tools to address mold remediation, storm damage, and comprehensive cleaning, adhering to the SERVPRO promise of making property damage 'Like it never even happened.' With a nationwide network of franchises, we combine local expertise with national resources to handle disasters of any scale.

Our owners, Ryan Braswell and Michael Crawford, have expanded their SERVPRO operations since 2020, now managing multiple locations with over 80 full-time employees. Customer testimonials consistently highlight our empathetic approach, clear communication, and dedication to restoring properties efficiently. We maintain rigorous standards through corporate training programs and industry certifications, ensuring every project meets the highest benchmarks. Our dual warehouses in McDonough and Norcross provide logistical advantages, enabling swift deployment of personnel and equipment. For over five decades, the SERVPRO brand has been synonymous with reliable restoration services, and our local team upholds this legacy through personalized attention and technical excellence.
Services
Water Damage Fire Damage Mold Remediation Storm Damage Commercial Restoration Specialty Cleaning General Cleaning Air Duct Cleaning Biohazard Cleanup Construction Services
Details
  • Year established: 2024
Highlights and features
  • We provide 24/7 emergency response for urgent restoration needs
  • Our technicians hold IICRC industry certifications for specialized expertise
  • Locally owned with nationwide franchise support network access
  • Owners have operated SERVPRO franchises since 2020 with 80+ employees
  • Customer reviews consistently highlight empathetic communication and thorough work
Associations and certifications
  • IICRC
What people say
Great response time Very polite Impressed with crew Caring staff Highly recommend
Services
Water Damage
Our water damage restoration service addresses emergencies 24/7 with certified technicians using advanced equipment. We extract standing water, dry affected areas, and restore damaged structures. Customers benefit from rapid response that minimizes property loss and prevents mold growth.
Fire Damage
Fire damage restoration includes soot removal, odor elimination, and structural repairs. Our team cleans contents and documents damage for insurance claims. Customers receive comprehensive solutions that restore properties to pre-loss condition with minimal disruption.
Mold Remediation
Professional mold remediation services identify moisture sources, contain contaminated areas, and remove affected materials. We follow strict protocols to prevent spore spread. Customers gain healthier environments through thorough remediation and prevention strategies.
Storm Damage
Storm damage services address roof leaks, structural issues, and water intrusion after severe weather. We provide tarping, board-up, and complete repairs. Customers benefit from prompt protection against further damage and accelerated recovery timelines.
Commercial Restoration
Tailored commercial restoration minimizes business interruptions with after-hours work and rapid equipment deployment. We handle large-scale damage while coordinating with insurance providers. Business owners maintain operations continuity through our dedicated commercial service approach.
People
Michael R. Crawford
Co-Owner
Co-owner of SERVPRO of Norcross and Duluth with extensive franchise experience since 2020. Leads operations across multiple Georgia locations with focus on quality service delivery.
Ryan A. Braswell
Co-Owner
Co-owner managing SERVPRO franchises in Georgia since 2020. Brings operational expertise through strategic warehouse management and team development initiatives.
Questions
What types of damage do you handle?
We specialize in water, fire, mold, storm, and commercial damage restoration with 24/7 emergency response capabilities.
Are your technicians certified?
Yes, our team holds IICRC industry certifications for professional restoration and cleaning procedures.
Do you work with insurance companies?
We assist with insurance documentation and claims processing for all restoration projects.
What areas do you serve?
We serve Norcross, Duluth, Peachtree Corners, Berkeley Lake, Sugarloaf, and surrounding Gwinnett County areas.
How quickly can you respond to emergencies?
Our 24/7 service ensures immediate response to urgent damage situations across our service area.
Can you handle large commercial projects?
Yes, we have dedicated commercial restoration teams with equipment for large-scale business recovery needs.