Faster to Any Size Disaster
Our Story
SERVPRO of Carroll County proudly serves the community, providing comprehensive restoration and cleaning services after disasters like fires, floods, and storms. Established in 2021, we've become known as the reliable and trusted experts in restoring homes and businesses back to their pre-disaster condition. Led by CEO Jeff Holland, our team is passionate about serving our community with expertise, care, and compassion.
Our Commitment
We understand that every disaster is unique, and we tailor our services to address your specific needs. Our experienced technicians are highly trained and equipped with advanced technology to handle any size job efficiently and effectively. We work quickly and meticulously to minimize your losses and restore your property to its pre-disaster state.
Our Services
We offer a complete range of services, including:
Water Damage Restoration
- Extraction and removal of excess water.
- Drying and dehumidification of affected areas.
- Mold mitigation and remediation.
Fire Damage Restoration
- Smoke and soot removal.
- Structural repairs and reconstruction.
- Content cleaning and restoration.
Mold Remediation
- Thorough inspection and identification of the mold source.
- Safe and effective removal of mold and spores.
- Implementation of measures to prevent future mold growth.
Storm Damage Restoration
- Emergency board-up and tarping services.
- Removal of debris and fallen objects.
- Roof and structural repairs.
Beyond Restoration
At SERVPRO, we believe in exceeding expectations. Our skilled reconstruction team offers comprehensive construction and remodeling services, from minor repairs to complete home renovations. We can help you restore your property to its former glory or even enhance its beauty and functionality.
Our Values
- Integrity: We are committed to honesty, transparency, and fair pricing.
- Professionalism: We maintain the highest standards of workmanship and customer service.
- Compassion: We understand the emotional stress associated with disasters and treat our clients with empathy and understanding.
- Community: We are proud to be a locally owned and operated business, actively engaged in community initiatives.
Overall Experience
The majority of reviewers had an excellent experience with Servpro of Carroll County, praising their quick response, professionalism, and efficient work.
Customer Service
Servpro staff were responsive, polite, and communicated effectively throughout the restoration process. Reviewers appreciated the daily check-ins and updates from the team.
Quality of Work
Reviewers were impressed with the quality of work performed by Servpro, from water removal to flooring installation. Many reported that their homes were restored to their pre-loss condition.
Communication
Servpro's communication was a highlight for many reviewers. They appreciated the regular updates and felt informed throughout the process.
Timeliness
Servpro responded quickly to emergencies, with some reviewers reporting same-day service.
Punctuality
Reviewers appreciated the punctuality of Servpro's teams, which allowed them to get back to their daily routines quickly.
Negative Comments
There was only one negative review, which reported poor communication and issues with scheduling due to an emergency situation.
