Who We Are
At Family First Restoration, we pride ourselves on providing exceptional customer service. Our business exists to help people recover from disasters, and we strive to make the process as smooth and stress-free as possible. We understand that disasters can be overwhelming, which is why we're committed to providing prompt, professional service.
Our Services
We offer a wide range of services to help you recover from a disaster. Our expertise includes:
- Flood Restoration: Our team is equipped to handle flood-related damage, from water extraction to drying and dehumidification.
- Mold Remediation: We provide comprehensive mold removal services, including testing, remediation, and prevention measures.
- Water Restoration: Our technicians are trained to handle water damage, from burst pipes to flooding, and provide water extraction, drying, and dehumidification services.
- Sewage Backup Repair: We specialize in cleaning up and restoring your property after a sewage backup, including sewage removal, disinfecting, and mold remediation.
- Fire Damage Repair: Our team is trained to handle fire damage, from fire suppression to property restoration and cleanup.
- Foundation Repair: We provide comprehensive foundation repair services, including crack repair, foundation leveling, and waterproofing.
Our Commitment to Quality
At Family First Restoration, we're committed to providing exceptional service and quality workmanship. Our technicians are highly trained in the latest restoration and remediation techniques and technology. We understand the importance of timely response and provide 24/7 emergency service to minimize damage and get your property restored as quickly as possible.
Why Choose Us
- We offer free direct insurance billing, so you don't have to worry about out-of-pocket costs (in most cases).
- Our technicians are certified professionals with years of on-the-job experience.
- We're locally owned and operated, with a strong commitment to our community.
- We service the entire Chicago metro area, including Schaumburg, Northbrook, Joliet, Naperville, Arlington Heights, Bolingbrook, Cicero, and Des Plaines.
Get in Touch
If you're facing a disaster and need reliable restoration services, contact Family First Restoration today. Call us at (847) 252-5125 for emergency service or schedule a consultation to discuss your restoration needs.
Exceptional Customer Service and Quality of Work
The reviewers rave about the exceptional customer service and quality of work provided by Family First Restoration. They praise the company's professionalism, promptness, and expertise in handling various projects, including home remodels, foundation repairs, and basement remodels.
Trustworthiness and Honesty
Reviewers trust the company's owner, Martin, and his team, citing their honesty, transparency, and reliability. They appreciate the company's attention to detail, ensuring that the work is done correctly and to their satisfaction.
Quality of Work and Materials
The reviewers are impressed with the quality of work and materials used by Family First Restoration. They mention that the company's work is "impeccable, " "beyond expectations, " and of high quality.
Communication and Responsiveness
The reviewers praise the company's excellent communication and responsiveness. They appreciate the prompt responses to their inquiries, updates on the project's progress, and the willingness to address any concerns they may have.
Positive Experiences with Insurance and Additional Services
Some reviewers mention that Family First Restoration helped them with insurance issues, providing peace of mind and support throughout the process. Others appreciate the company's ability to provide additional services, such as preventative solutions and drainage systems.
