At 911 Restoration of Redding, we understand that the unexpected can happen at any time. That's why we're always here to help you in times of need. Whether it's a water damage emergency, a sewage backup, or a fire and smoke damage disaster, our team of highly trained and IICRC-certified technicians is dedicated to providing top-notch restoration services to residential and commercial properties in Redding and its surrounding areas.
As a locally owned and operated company, we take pride in our commitment to providing exceptional service and compassionate care. We understand the importance of rapid response and timely intervention in the aftermath of a property disaster. That's why we guarantee a 45-minute response time for emergency services and provide a free visual inspection for property owners.
Our Services
We offer a comprehensive range of property damage restoration services, including:
- Water Damage Restoration: From flood cleanup to structural drying and mold remediation, we have you covered.
- Sewage Backup Cleanup: Our team of experts will remove the sewage, clean the area, and ensure a safe and healthy property.
- Mold Removal: We'll identify and eliminate mold infestations, ensuring a safe and healthy environment.
- Fire and Smoke Damage Restoration: We'll restore your property to its pre-damaged condition, eliminating any lingering odors and residue.
- Commercial Restoration: Our team will restore your commercial property to its former glory, minimizing downtime and ensuring business continuity.
- Cleaning Services & Disinfection Solutions: Our EPA- and CDC-approved disinfection solutions will help prevent the spread of microbes and viruses.
- Fire & Smoke Damage Restoration: We'll eliminate any lingering odors and residue, restoring your property to its pre-damaged state.
What Sets Us Apart
At 911 Restoration of Redding, we understand the importance of trust, compassion, and expertise in times of crisis. Our team of IICRC-certified technicians is dedicated to providing exceptional service and support during the restoration process. We're committed to:
- Rapid Response: 45-minute response time for emergency services
- Compassionate Care: We understand the emotional toll of a property disaster and will guide you through the process with empathy and support.
- Expertise: Our IICRC-certified technicians are trained to handle any type of property damage restoration.
- Insurance Consultation: We'll work with your insurance company to ensure a seamless claims process.
- Quality Service: We guarantee our work, ensuring you receive the highest level of service and care.
Overview Issues with 911 Restoration
This overview highlights the mixed experiences of several customers with 911 Restoration, a company providing restoration services for water damage and related issues. The reviews range from 1 to 5 stars, indicating varying levels of satisfaction.
Initial Impressions and Positive Feedback
Some customers praised Isaac, the representative from 911 Restoration, for being honest, thorough, and responsive to their concerns. They appreciated his personable manner, professionalism, and ability to deliver quality work.
Disappointing Experiences and Negative Feedback
On the other hand, some customers reported issues with the company's work, including:
- Unclear communication and quotes related to services and costs
- Work being done incorrectly or substandard
- Difficulty addressing concerns and customer service struggles
- Unprofessional behavior from personnel
Additional Specific Issues
Some reviewers specifically mentioned issues with:
- Ceilings cracking despite repairs
- Shower tile being scratched and not addressed
- Handwritten service contracts with increased costs
- Miscommunication throughout the process
- Feeling pressured to accept the company's services
Be the first to review 911 Restoration Of Redding.
Write a Review