Faster to Any Size Disaster
Our Commitment to Excellence
SERVPRO of North Shasta, Trinity & Greater Tehama Counties is a locally owned and operated restoration company serving the Redding area and surrounding communities. We specialize in responding to emergencies caused by water damage, fire damage, storm damage, and mold contamination. With a team of highly trained technicians and advanced technology, we are committed to restoring your property to its pre-disaster condition as quickly and efficiently as possible.
Our Expertise
Our services include:
Water Damage Restoration
- Emergency response and mitigation of water damage from broken pipes, floods, sewage backups, and other water-related incidents.
- Extraction and drying of affected areas.
- Repair and restoration of damaged materials.
- Content cleaning and drying.
Fire Damage Restoration
- Immediate response and containment of fire damage and smoke damage.
- Removal of soot and char.
- Restoration of damaged materials.
- Air purification and odor removal.
Mold Remediation
- Comprehensive inspection and identification of mold growth.
- Safe and effective removal of mold.
- Treatment of the affected area to prevent future mold growth.
Storm Damage Repair
- Emergency response and boarding up of damaged structures.
- Removal of debris and fallen debris.
- Repair and replacement of damaged roofing, siding, windows, and doors.
Commercial Services
We understand the unique challenges businesses face after a disaster. Our commercial services include:
- Business continuity planning and disaster recovery.
- Specialized cleaning and restoration services for commercial properties.
- Content preservation and document recovery.
Why Choose SERVPRO?
- Fast Response: We respond to emergencies quickly and efficiently, often within minutes of your call.
- Expert Technicians: Our certified and licensed technicians have extensive experience and training in restoration and cleaning.
- Advanced Technology: We utilize state-of-the-art equipment and software to ensure the most effective and efficient restoration process.
- Personalized Service: We work closely with you to understand your specific needs and concerns.
- Customer Focus: We are committed to providing exceptional customer service and ensuring your complete satisfaction.
Exceptional Service and Professionalism
The reviews highlight the exceptional service and professionalism of Servpro's team, from the initial contact to the completion of the project. The crew is praised for their prompt response, thorough explanation of the process, and respect for the customer's home.
Positive Interactions with Staff
Customers have had positive interactions with staff members, including Tony, Laura, Eric, Tom, Jason, Mike, Hannah, Dylan, Payton, Shardae, Daniel, Trinity, Lilly, Jeanine, Jenn, Janeen, Amanda, Chris, Garrett, and others. These staff members are commended for their professionalism, kindness, and compassion.
Commendations for Specific Staff Members
Tony is praised for his explanation of the process, respect for the customer's home, and daily visits. Laura is commended for keeping customers informed and coordinating testing and repairs. Eric, Tom, and Jason are praised for their professionalism and attitude. Mike is thanked for providing peace of mind regarding mold concerns. Garrett is recognized for going above and beyond to explain the process and answer questions.
Appreciation for Peace of Mind
Customers express gratitude for the peace of mind provided by Servpro's team, knowing that their homes are being taken care of by professionals. They appreciate the prompt response, thorough explanation of the process, and respect for their homes.
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