Faster to Any Size Disaster - 24-Hour Emergency Service
Who We Are
SERVPRO of Carleton / Maybee is a trusted leader in disaster restoration, providing 24-hour emergency services to both residential and commercial clients in the Carleton and Maybee, Michigan area. Locally owned and operated, we are committed to serving our community with compassion, efficiency, and expertise.
Our Expertise
Our certified and highly trained technicians possess extensive experience in various disaster restoration services, including:
- Water Damage Restoration: Addressing flooding damage caused by leaky pipes, overflowing toilets, sewage backup, or severe weather.
- Fire Damage Restoration: Restoring properties damaged by fire, including smoke damage and water damage caused by firefighting efforts.
- Mold Remediation: Eliminating mold growth safely and effectively to prevent health risks.
- Storm Damage Repair: Repairing damage caused by high winds, hailstorms, downed trees, or flooding.
Our Approach
We understand the emotional distress associated with disasters. Our team is dedicated to providing:
- Swift Response: We respond quickly to your emergency, minimizing damage and restoring your property as efficiently as possible.
- Compassionate Care: We treat you with empathy and respect throughout the process.
- Clear Communication: We keep you updated on progress and answer your questions promptly.
- Detailed Reporting: We provide thorough documentation of our work for insurance purposes.
Why Choose SERVPRO of Carleton / Maybee?
- Local Expertise: We are familiar with the unique challenges of our area and possess deep understanding of local regulations and resources.
- Customer-Focused Approach: We prioritize open communication and client satisfaction.
- Advanced Technology: We utilize state-of-the-art equipment and tools for efficient and effective restoration.
- 24/7 Availability: We are dedicated to being there for you whenever disaster strikes.
Proudly Serving Our Community
Our commitment to our community extends beyond emergency services. We actively support local schools and businesses, and are proud members of the Southern Wayne County Regional Chamber, Dundee Rotary, and Better Business Bureau.
Overall Impression
Most reviewers were extremely satisfied with the service they received from ServPro, praising the staff's professionalism, friendliness, and quick response. Many mentioned that the team went above and beyond to help them, exceeding their expectations.
Staff and Service
The staff at ServPro were consistently described as friendly, caring, knowledgeable, and professional. Reviewers praised their quick response, efficient service, and attention to detail. Several reviewers mentioned specific staff members who provided exceptional service.
Quality of Work
Many reviewers were impressed with the quality of work performed by ServPro. They mentioned that the team did an excellent job of cleaning, restoring, and repairing their properties after a disaster.
Communication
Reviewers praised ServPro's communication, saying that the team kept them informed throughout the process and were responsive to their needs.
Issues with Cost and Responsiveness
A few reviewers expressed dissatisfaction with the cost of services, feeling that it was excessive. One reviewer also mentioned poor responsiveness, stating that they didn't receive a quote in a timely manner.
Negative Experiences
A few reviewers had negative experiences with ServPro, citing issues with cost, responsiveness, and professionalism.
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