Making Your Property Brand New
A Consistent Commitment to Quality & Customer Satisfaction
Founded in 1995, Millan's Restoration has established itself as a leading provider of disaster recovery services in Orange County, California. With a team of highly trained and experienced technicians, we are dedicated to restoring your property to its pre-loss condition after water damage, fire damage, or mold contamination.
Water Damage Restoration
- Prompt response and emergency services within 60 minutes.
- Comprehensive assessment and mitigation of damage.
- Extraction and drying of affected areas.
- Remediation of the source of the water damage.
- Restoration and reconstruction of affected areas.
Fire & Smoke Damage Restoration
- Efficiently eliminating charred materials and debris.
- Professional content cleaning and restoration.
- Complete restoration and reconstruction of the affected areas.
- Assistance with insurance claims.
Mold Remediation
- Thorough inspection and identification of mold growth.
- Complete removal of affected materials.
- Comprehensive cleaning and sanitation of the affected area.
- Implementation of measures to prevent future mold growth.
Content Cleaning & Pack-Out Services
- Detailed cleaning and restoration of affected belongings.
- Secure packing and transportation of belongings to a secure location.
- Upon completion, careful unpacking and reinstallation of your belongings.
Reconstruction & Remodeling
- Detailed planning and collaboration with clients.
- Design and construction of high-quality replacements and repairs.
- Attention to detail and adherence to building codes.
Our Mission
Our mission is to provide our clients with exceptional customer service, utilizing our expertise and resources to restore their property to its pre-loss condition and minimize the impact of emergencies. We take pride in our attention to detail, clear communication, and commitment to exceeding expectations.
Why Choose Millan's Restoration?
- Experienced and certified technicians: Our team boasts over 20 years of experience in disaster restoration.
- Prompt response: We understand the urgency of emergency situations and offer immediate response times.
- Comprehensive restoration: We handle all aspects of the restoration process, from initial assessment to final completion.
- Client-focused approach: We prioritize communication and collaboration throughout the process to ensure client satisfaction.
Poor Customer Service and Unprofessional Behavior
One reviewer, Jarod Goff, gave Milan's Restoration a 1-star rating and had a very negative experience. He stated that the company took four months to complete a job that was supposed to take only a month, charged him over $8,000 for storage, and broke a lock box on his apartment. The company allegedly climbed through his window to access his belongings, which they held hostage until they were paid.
Excellent Customer Service and Quality Work
On the other hand, several reviewers had a positive experience with Milan's Restoration. Stephen Levine, who owns a commercial building that underwent water damage, praised the company's professionalism and quality work. He credited Alex, from Milan's Restoration, with handling his case efficiently and keeping him informed throughout the process.
Demetrius Lampkin, a landlord who hired the company to fix a water leak in one of his properties, was impressed with the company's advanced drying machines and ability to keep his tenant in the property during repairs. Edd G. and Mary S. also had positive reviews, praising the company's technicians for their professionalism and care.
Steve G. gave the company a 5-star rating and credited their account manager, Tom Cole, with providing excellent customer service. He was impressed with the company's work and even contracted them to renovate his master bathroom shower.
Be the first to review Millan's Restoration.
Write a Review
