Faster to Any Size Disaster
At SERVPRO of Lake Nona, we understand the importance of having a reliable and trusted partner in the aftermath of a disaster. Our team of highly trained and certified professionals is dedicated to providing exceptional service and restoring your property to its pre-loss condition. With over 10 years of combined experience in the restoration industry, we have the expertise and knowledge to tackle even the most complex restoration projects.
Our Services
We offer a wide range of services, from water and fire damage restoration to mold remediation and commercial cleaning. Our team is equipped to handle any size disaster, from minor water damage to massive commercial losses.
- Water Damage Restoration: Our team is trained to respond quickly and effectively to water damage emergencies, providing 24/7 emergency service. We use the latest technology and advanced equipment to extract water, dry structures, and restore your property to its pre-loss condition.
- Fire Damage Restoration: Our team is trained to handle all aspects of fire damage restoration, from deodorization to full-scale rebuild. We understand the devastating impact of a fire on a property and are committed to restoring your home or business to its pre-loss condition.
- Mold Remediation: SERVPRO of Lake Nona is committed to providing professional mold remediation services. Our team is trained to identify and remove mold growth, source the source of the mold contamination, and restore your property to a safe and healthy environment.
- Commercial Cleaning and Restoration: Our team is equipped to handle even the largest commercial losses, providing 24/7 emergency service and deploying highly trained and certified technicians to restore your property and minimize downtime.
What Sets Us Apart
At SERVPRO of Lake Nona, we pride ourselves on our unique 1-4-8 hour guarantee. We know that time is of the essence in the aftermath of a disaster, which is why we guarantee:
- Return calls within an hour: We understand the importance of quick response and communication in the aftermath of a disaster.
- Mitigation within four hours: We begin mitigating water damage as soon as possible, using the latest technology and equipment to extract water and dry structures.
- Detailed estimate and report within eight hours: We provide a detailed estimate and report to your insurance company within eight hours of arrival on site, ensuring a smooth claims process.
Locally Owned and Operated
As a locally owned and operated company, we understand the importance of giving back to our community. We are proud to be an active member of this community, serving Orlando, FL, Lake Nona, FL, Williamsburg, FL, Lake Hart, FL, Vineland, FL, Taft, FL, Meadow Woods, FL, Hunters Creek, FL, and Lake Buena Vista, FL. We are committed to providing exceptional service and supporting our local residents and businesses.
Why Choose SERVPRO of Lake Nona?
At SERVPRO of Lake Nona, we pride ourselves on our reputation for providing exceptional service, advanced technology, and highly trained and certified technicians. We understand the devastating impact of a disaster on a property and are committed to restoring your home or business to its pre-loss condition.
Customer Reviews
At SERVPRO of Lake Nona, we appreciate your feedback. We are committed to providing exceptional service and appreciate any feedback that can help us better serve our customers. Thank you for choosing SERVPRO of Lake Nona.
Exceptional Customer Service and Work Quality
The majority of the reviewers have had positive experiences with Servpro, praising the company's quick response time, professionalism, and expertise. Many reviewers have mentioned that the staff were helpful, knowledgeable, and communicative throughout the restoration process. Several reviewers have also appreciated the company's ability to work with insurance companies to ensure a smooth claims process.
Unacceptable Behavior and Poor Customer Service
However, not all reviewers have had positive experiences. One reviewer reported experiencing rude and unprofessional behavior from employees, including a company van trying to run them off the road and an employee throwing a cup at their car. Another reviewer had issues with the company's pricing and communication, feeling misled and frustrated with the service.
Restoration Services and Mold Remediation
Servpro has also received praise for its restoration services, including water damage cleanup, mold remediation, and drywall replacement. Reviewers have appreciated the company's ability to detect hidden water damage and provide effective solutions to remove mold and water from their homes.
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